Sometimes upon sign up, our system may not be able to automatically verify your identity. This just means that our team will need to manually verify your identification to complete your account registration.
What do I need to do?
To help us quickly and easily verify your identity, you will need to submit the following TWO items.
- A photo or scanned copy of only ONE of the following:
- Your valid and unexpired current Driver’s License (includes learner permits and digital licenses) issued by any U.S. State or Territory; OR
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The photo page of your valid and current passport; OR
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A valid U.S. military, university, or U.S. or state government ID (a photo of yourself must be included on the document).
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A clear "selfie" of you holding the identification document selected from above.
Remember: We need both of the above to get you started with Opy!
How do I submit my documents?
Before you submit your documents, be aware that in sending the copies of the above identification documents to Opy, you confirm that:
- You are authorized to provide Opy the personal identity information they contain; and
- You consent and agree to Opy sending your personal identity information to the Issuer or Official Record Holder for the purpose of verifying your identity, in accordance with Opy’s Privacy Policy.
Please note that verifying your identity won’t affect your credit score.
To submit your documents, click on the link below to be taken to our identity verification form.
What happens next?
Once we receive your documents, a customer service agent will respond back to you via email to confirm your account verification (or request further documentation if necessary). This service may be delayed during non-operating hours. We appreciate your patience.
